Automotive Services
Customer Service
SMS alerts to the customer around the vehicle servicing date.
SMS alerts to the customer around important dates such as warranty expiration, etc.
Insurance Related
SMS reminders about insurance expiries and premium due dates can be sent to customers.
Marketing & Promotions
Customers can send in their complaints using SMS.
Customers can be sent wishes on their birthdays and other such occasions using automated SMS systems.
Existing customers can be informed about new models and schemes using SMS.
Benefits of Mobile Messaging in Automotive Services
Greater customer gratification.
Reminders about servicing and premium payment dates lead to higher customer satisfaction.
Improved Customer Service
Customer complaints logged using SMS are instant and can be acted on faster, improving customer service.